QUALITY POLICY
I.V.A.S. WAREHOUSING
IVAS Warehousing is committed to providing pharmaceutical logistics and transport solutions of the highest quality, ensuring compliance with international regulations and fully meeting the needs of our customers. Our quality policy is in line with the requirements of ISO 9001:2015 and reflects our commitment to the continuous improvement of our processes and services.
Mission
Our mission is to ensure safety, integrity and timeliness in the handling and distribution of pharmaceutical products, thereby contributing to the health and well-being of end patients.
Commitment to Quality
IVAS Warehousing is committed to providing:
– Customer Satisfaction: To meet and exceed our customers’ expectations through a punctual, safe and efficient service.
– Regulatory Compliance: Ensure compliance with all applicable regulations, including Good Distribution Practice (GDP) for pharmaceutical products.
– Product Integrity: Ensuring that pharmaceutical products are stored, handled, and transported under the conditions specified by manufacturers and regulations, preserving their quality and efficacy.
– Continuous Improvement: Implement and maintain an effective quality management system that promotes continuous improvement of processes, staff skills, and technologies used.
– Training and Development: Investing in the training and continuous development of our staff to ensure that they have the necessary skills to perform their duties efficiently and in accordance with quality standards.
– Risk Management: Identifying, assessing, and mitigating risks associated with our business to ensure the continuity and safety of operations.
– Supplier Relations: Working closely with suppliers and partners to ensure that all materials and services provided meet our quality requirements and contribute to the achievement of our quality objectives.
Quality Objectives
To realize our commitment to quality, IVAS Warehousing sets the following objectives:
– Reduce transit times and improve on-time delivery.
– Increased accuracy in inventory management and reduced shipping errors.
– Implementation of new technologies to improve traceability and product management.
– Improved customer satisfaction through regular feedback and timely corrective actions.
– Reduce the non-compliance rate through more rigorous quality control processes.
Communication and Review
This quality policy is communicated to all employees, suppliers and partners of IVAS Warehousing. It is publicly available and is regularly reviewed to ensure its adequacy and alignment with our strategic objectives and regulatory requirements.
Conclusion
The management of IVAS Warehousing is committed to supporting this quality policy and providing the necessary resources for its effective maintenance. All employees are encouraged to actively participate in the continuous improvement of our quality management system, thus contributing to the long-term success of our company.
Certifications
Certificate ISO 9001:2015 n. 66533
Inspection Report ATS n.1 del 07/08/2024 Progressive 27/2024
Phone
+39 342 6309069
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Location
Sede Legale: Via Leone Pancaldo 6, 20129 Milano (MI)
Sede Operativa: Strada Provinciale 161 (ex via Molina) n°46, 20052 Vignate (MI)